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MERCIL

Tailor-made software · Bangkok, Thailand

Tailor-made software, built around your business.

Tailor-made means software fitted to how your organisation actually works. Not too loose, not too tight. MERCIL measures your people, processes and constraints, then designs, builds and looks after web, mobile and cloud systems for Thai enterprises and government, long after launch.

Trusted by teams at

MERCIL in numbers

of founding-team experience in tailor-made software
15 years
in contract value managed on the system we helped build
฿9B+
people using apps we have built and support
100K+
PDMO-registered ICT consultant, No. 6745
Rating 1

What we build

Software for how your teams work, not an off-the-shelf product they work around.

Consultants, designers, engineers and support specialists work under one roof. You deal with one partner from the first workshop through launch and every update after, so nothing gets lost between handovers.

Mobile apps

Mobile apps people actually want to use

We build iOS and Android apps for staff and customers, from leave requests and room booking to loyalty and protected content. Every screen is designed for one thumb and connected to your back office.

  • iOS & Android
  • Cross-platform
  • Protected content
  • Push notifications
Explore mobile development

Enterprise systems

Systems that connect the whole organisation

We build workflow, approval and reporting systems that work with your ERP, CRM, legacy platforms and government systems. When an old system holds you back, we replace it step by step, with the data migrated and checked.

  • Workflow & approvals
  • ERP & CRM integration
  • Legacy modernisation
  • Data migration
Explore enterprise software

How we work

We think with you before we build for you.

One path from the first conversation to long-term support. You see working software early, and you always know what happens next.

  1. We learn how your business really works: the people, the process, the systems you run and the rules you follow. Then we agree what to build, and what not to.

    What you get

    • Discovery workshop
    • Requirements and scope
    • TOR-ready scope for the public sector
    • Estimate you can take to your committee
  2. UX, UI and architecture designed together and tested as clickable prototypes with the people who will use the system, before any code is written.

    What you get

    • User flows and wireframes
    • Clickable prototype
    • UI design system
    • Solution architecture
  3. Short cycles with working software at every review. You see progress from the first weeks, and changes happen while they are still cheap.

    What you get

    • Demo at every sprint
    • Web and mobile apps
    • Integrations with your systems
    • Data migration
  4. Quality, security and performance testing, user acceptance with your team, then a go-live you can plan around.

    What you get

    • Test and security reports
    • UAT with your users
    • Training and handover
    • Planned go-live
  5. A maintenance agreement with service levels we set together, monitoring and planned updates, so the system keeps fitting as your business changes.

    What you get

    • MA with agreed SLAs
    • Monitoring and updates
    • Security patches
    • A roadmap for what comes next

Selected work

Systems organisations run on, long after launch.

Government finance, banking, media and commerce: different problems, each one solved with software built around how that organisation works.

See all work
Careers website for LH Bank

Banking & Financial Services · LH Bank

A careers website LH Bank’s recruiters run themselves

A careers site for LH Bank and its group companies: candidates find a role and apply in one visit, with no account to create, and HR runs jobs, banners and applicants from its own back office.

  • UX/UI Design & User Research
  • Web Application Development
  • System Integration & API Development
Read the case study

Who we work with

A partner for the way you buy and work.

Enterprises, growing businesses and government agencies come to us with different questions. Here is where we usually start.

  • Enterprise

    For IT and procurement teams

    Systems that fit your architecture, pass your vendor review and stay supported for years.

    • Integration with ERP, CRM and legacy platforms
    • Delivered through vendor security reviews
    • Documentation and handover your team can own
    • Maintenance agreements with agreed SLAs
    Talk to us about your system
  • Growing business

    For owners who need a tech partner

    Turn an idea or a manual process into working software, without hiring a whole tech team.

    • Start with a one- to two-week discovery workshop
    • Launch a first version, then grow it
    • Fixed-scope pricing you can plan around
    • The same team as you scale
    Talk to us about your idea
  • Government & public sector

    For agencies planning a project or a bid

    A PDMO-registered ICT consultant (No. 6745, Rating 1) that works within your procurement rules.

    • TOR-ready scope from the consultation
    • Procurement and e-Bidding experience
    • PDPA by design
    • Security testing and accessibility before go-live
    Talk to us about your project

Client voices

What our clients say

“MERCIL’s deep expertise in software development helps MEMO to provide the best digital experience to our customers.”

Nopasorn MansakulChief Executive Officer
Nopasorn Mansakul

“MERCIL’s commitment to developing the best business process makes them a trusted partner.”

Amorn MoungmaithongChief Executive Officer
Amorn Moungmaithong

FAQ

Questions buyers ask

Straight answers to what clients usually ask first. Something else on your mind?

Ask us directly
How much does custom software cost in Thailand?

It depends on scope, so we price after the Measure step rather than guessing. Quotes are in Thai baht and state clearly whether VAT 7% is included. For public-sector work, price and deliverables are aligned with the TOR so both sides can accept the work against it.

Can you work within government procurement and e-Bidding?

Yes. During consultation we can help an agency shape a TOR-ready scope, and we respond through the agency’s own procurement process, including e-Bidding where it applies.

Can you work with the systems we already run?

Usually, yes. Most projects connect to existing systems, so we map them in the Measure step and plan integration, data migration and cut-over before anything is built.

How do you handle personal data under PDPA?

We treat PDPA as a design requirement from the first consultation: collect only the data the system needs, restrict access by role, and make access to personal data traceable. Your organization remains the data controller, and we work with your DPO on the details.

How long does a project take?

We agree a release plan in the Measure step. Instead of one delivery at the end, you review working software at every short cycle, so progress is visible from the first weeks.

What happens after launch?

Aftercare: a maintenance agreement (MA) with monitoring, planned updates and response times agreed with you. The service levels are set together, not fixed by us.

Book a consultation

Tell us what you need to build.

Share a few lines about your project. A member of the team reads every request and replies by email to arrange a first conversation.

What happens next

  1. We read your request

    A person on the team, not an automated system.

  2. We reply by email

    With a few questions, so the first conversation is useful.

  3. A first conversation

    We listen, then tell you honestly whether and how we can help.

Prefer to reach us directly?

hello@mercil.co.th+66 2 278 1259

Your project

What are you trying to achieve, and where are you today? Rough timelines or constraints help too.

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