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MERCIL

MERCIL builds tailor-made software, starting with your context.

We are a software development company in Bangkok, founded in 2021. Our mission is simple: well-designed software, built on a deep understanding of your context. We design, build and support web apps, mobile apps and enterprise systems for Thai enterprises, growing businesses and government agencies.

Founded
2021
Based in
Bangkok, Thailand
Registered
PDMO ICT consultant No. 6745, Rating 1

Company details

Illustration: a city of businesses, each with the software that runs it.

Why we exist

Closing the gap between the software that was asked for and the software that’s needed.

Most software projects don’t fail in the code. They fail earlier: when a requirement is accepted without a question, when a constraint turns up too late, or when the system that was asked for isn’t the system the organisation needed.

We started MERCIL to work in that gap. Before we design anything, we learn how your organisation really works: the people, the processes, the systems you already run and the rules you work under. Then we build software that fits.

Illustration: a bridge joining two halves of a city across a canal.

Our experience

Government discipline and startup speed, in one team.

We’ve built systems that public-sector teams depend on, and apps used by hundreds of thousands of people. Government work taught us careful scope, security and documentation. Product work taught us short cycles and a focus on real users.

  1. Illustration: a government building highlighted in the city.
    • Government
    • Enterprise system

    Public Debt Management System

    Replaced a government office’s 20-year-old platform, with the legacy data migrated and contract management rebuilt for the Thai context.

    Read the case study

  2. Illustration: a media tower highlighted in the city.
    • Enterprise
    • Web app

    Content management system for a major Thai music company

    An all-in-one system that improves collaboration between departments and secures content with data governance.

    Read the case study

  3. Illustration: a building with a large reading screen highlighted in the city.
    • Mobile
    • Consumer

    E-book app for GMMTV

    An e-book store and reading app for novels, comics and artist content on web and mobile, with protection against screenshots and screen recording.

    Read the case study

See all work

How we work

Four principles behind every project.

How we understand your context
  1. Research and discovery
  2. Personas and user journeys
  3. Information architecture
  4. Wireframes and prototypes
  5. Visual design
  6. Usability testing
  1. Understand first

    We learn how you work before we quote or design anything. Research and discovery, user personas and journeys, information architecture, prototypes and usability testing turn your context into a scope everyone agrees on, including a TOR-ready scope for the public sector.

  2. Think with you

    We question requirements, explain trade-offs in plain language, and tell you when something won’t work, or when you don’t need custom software at all.

  3. One team, end to end

    Consultants, designers, engineers and support work as one in-house team, from the first workshop to maintenance (MA) after go-live. Nothing gets lost between handovers.

  4. Built to last

    Every system comes with documentation and a proper handover, so the knowledge of how it works never stays locked in our heads. We want you to stay because the work is good, not because you’re stuck.

Our process

  1. Understand
  2. Design
  3. Build
  4. Launch
  5. Support
See how each step works
Porawat Chimcherdsin, Chief Executive Officer and Co-Founder of MERCIL

Leadership

Porawat Chimcherdsin

Chief Executive Officer & Co-Founder

Software developer for 15 years and co-founder of MERCIL. Leads company strategy and client consultations, so every project starts from a clear understanding of the client’s context.

LinkedIn

Our product

Early access

We build our own product, too.

Looca is an all-in-one business platform that brings sales, CRM, marketing, commerce and customer conversations together. It’s built by the MERCIL team on the same idea as our client work: a deep understanding of how businesses actually run.

  • CRM
  • Sales
  • Commerce
  • Marketing
  • Chat
Looca on a laptop and a phone: the sales overview dashboard with yearly revenue and targets, and an online fabric store

Mission and vision

What we work towards.

To offer well-designed software development, built on a deep understanding of each client’s context.

A society where digital solutions work seamlessly and last: systems organisations own, understand and are free to change.

Company at a glance

Company details.

Legal name
Mercil Solution Co., Ltd.บริษัท เมอร์ซิล โซลูชั่นส์ จำกัด
Registration number
0105564088963
Founded
2021
Address
1077/38 Siamese Ratchakru Building, Phahonyothin Road, Samsen Nai, Phaya Thai, Bangkok 10400

Let’s start by understanding your context.

Book a consultation. We’ll listen first, then tell you honestly how we would approach it, and whether custom software is the right answer.

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