Industries
Retail systems have to cope with campaign peaks, several sales channels and back-office work that grows with every order. We build commerce platforms, ordering systems and back offices that connect those channels and stay up during the peaks.
Book a consultationCampaigns, live auctions and seasonal sales can multiply the load within minutes.
Web, app, marketplace and LINE orders need to share stock, prices and customer records.
Sales and stock data build up while decisions are still made from spreadsheets.
Order handling, fulfilment and customer service come under strain as volume grows.
Online shops, wholesale ordering and marketplaces, such as MEMO Clothing's ordering app and the Biddee auction marketplace.
One record of stock, orders and customers across every channel.
Customer data, coupons and promotions connected to the order flow.
Sales, stock and customer reports that managers use every week.
Retail & Commerce
Biddee
A real-time auction marketplace for collectibles, built as one ecosystem: the marketplace where collectors bid, a Seller Centre, and an admin site where the Biddee team runs approvals and payouts. Grown with the same team over three years.
Retail & Commerce
MEMO Clothing
MEMO Clothing took every wholesale order through a LINE group. MERCIL redesigned the process and built a web app and back office for it: orders now take minutes instead of days, one admin does the work of four, and customer satisfaction rose from 53% to 97%.
Architecture tested against realistic campaign traffic before launch.
Personal and purchase data handled in line with PDPA.
Retail changes every week, so releases are small, tested and easy to roll back.
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