Cloud, Data & AI
Where AI pays off in enterprise operations
Many AI pilots never reach daily use. The ones that do tend to share a few traits, and most of them are about how the process is designed rather than which model is used.
Insights
Insights for people who buy and run software
Practical thinking on choosing, building and running software, written for the people who have to make the decision.
2 articles
Cloud, Data & AI
Using AI-driven infrastructure to improve sales and customer engagement
MERCIL built an AI-driven infrastructure that processes data through a centralised Data Modernization Lake to train smart assistance models, used in chatbots, internal systems and customer analysis tools.
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